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“

Gold Mine Equipment Solutions: Our Trustworthy 6-Step Cooperation Process

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Step 1: Inquiry Received

The moment you contact us via form, phone, or email, our professional team begins working together. We promise to reply to your inquiry within 24 hours to ensure that your needs are promptly understood. 

Step 2: Requirement Confirmation 

In this crucial stage, your dedicated business manager will collaborate with our technical consultants to understand your ore characteristics, production goals, and site conditions, customizing a solution tailored to your mine.

Step 3: Customized Solution by Our Technical Team

After the requirements are confirmed, your project will enter our "Technical Solution Center." A team comprised of senior mineral processing engineers, mechanical designers, and automation experts will initiate a comprehensive solution design process for you.

Step 4: Solution and Quotation Confirmation

After solution delivery, you can raise questions, request adjustments, or optimizations at any stage. We will only proceed to the contract stage after you have fully confirmed the technical approach, equipment configuration, project budget, and delivery timeline.

Step 5: Closing the Deal

We will provide a sales contract with clear terms and defined responsibilities to ensure the interests of both parties. Clearly define equipment specifications, payment methods, delivery schedules, acceptance criteria, intellectual property rights, and confidentiality clauses.

Step 6: After-Sales Service

We provide remote guidance for installation and commissioning, establish a green channel for spare parts to ensure rapid response, and offer continuous after-sales services such as process optimization and equipment upgrade suggestions.