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Our Service Team

Qingzhou Dayang Heavy Industry Machinery Manufacturing Co., Ltd. boasts an experienced and highly skilled service team. Team members come from diverse fields, including mechanical design, manufacturing, installation and commissioning, and after-sales maintenance. They include engineers with years of industry experience and R&D personnel expert in process improvement and technological innovation.

 

They are our customers' trusted "golden teammates," always upholding the principles of "professionalism, responsibility, cooperation, and win-win." From initial solution design and equipment selection, to mid-term installation and commissioning, technical training, and finally, after-sales service and equipment upgrades, we provide one-on-one support throughout the entire process.

 

Regardless of your location, our service team responds quickly to ensure efficient and stable equipment operation, allowing customers to mine and produce with confidence, regardless of location.

Pre-sales Service

We provide professional equipment selection and process design solutions based on the customer's geographical environment and mining area characteristics.

 

We provide one-on-one consultations with our technicians to ensure that customers select the most suitable gold mining equipment.

 

We provide detailed product information, case studies, and return on investment (ROI) references.

Post-sales Service

 We strictly control the production process to ensure equipment quality and delivery time.

 

We provide on-site installation and commissioning by a professional team to ensure rapid commissioning.

 

We provide on-site training to help customers master operating procedures and key maintenance points.

After-sales Service

 We establish customer profiles and provide long-term tracking of equipment operating status.

We provide 24-hour technical support to quickly respond to and resolve customer issues.

We provide equipment upgrades and spare parts to extend equipment life.

We provide regular follow-up visits to assist customers in optimizing processes and increasing production.